![]() Here is the list of hostnames / URLs that seem to be currently used by TeamViewer installation. So I went digging in the TeamViewer log (located in the program folder) and tried to watch the connection made during the installation to be able to allow the traffic to the different TeamViewer endpoints. TeamViewer installation seems to do an auto-detection of the proxy configuration of the client anyway.įrom my experience, often after the installation the TeamViewer Host would not have retrieved any of the configuration or just partially (UI customization but not the policy…). And the problem is that TeamViewer is not giving any details on the URLs or IPs, they just say to whitelist *., but not all firewall supports wildcard like this.Īlso normally it’s possible to specify a proxy in the assignment options parameter, but I’m not sure it’s working. If your client is behind a firewall and/or proxy that might block the installation to fully retrieve the policy and complete the assignment. * Sony devices require the Device Administrator permission.However this means that during the installation, your client will discuss with TeamViewer’s back-end to retrieve the config and assignment options as specified. Pass your ID on to your trusted technician, who is using the TeamViewer full version. the support technician), needs to install and start the TeamViewer full version on his/her computer (download at 3. It has never been easier to troubleshoot devices!Ģ. Secured connection with 256 Bit AES Session Encoding.Store confidential information into the device clipboard. ![]() It is even possible for your device (Samsung, Sony*, Asus, Lenovo, HTC, LG, ZTE, Huawei, Alcatel One Touch / TCL and more) to be remotely controlled, allowing the technician to access your device as if it were in their own hands. Technicians have the ability to chat, transfer files back and forth, view device information, stop processes, push and pull Wi-Fi settings, and much more. Get support for your mobile device from any Windows or Mac computer! You can now receive technical remote support for your mobile devices. ![]()
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